650 Highway 74 South, United States | Peachtree City | Full-time
Job Description
Handle customer complaints independently, ensuring timely and effective resolution.
Initiate and collaborate on the processing of internal deviations to maintain quality standards.
Manage change requests autonomously, ensuring smooth implementation and communication.
Conduct independent risk assessments and implement appropriate mitigation measures.
Participate in audits to support compliance with quality standards and regulatory requirements.
Foster effective and trusting collaboration with internal and external interfaces, including production areas, Technical Services (TS), Customer Services (CS), plant management, and external partners such as customers.
Lead the implementation of new projects as needed, adhering to defined specifications and timelines.
Ensure compliance with all applicable standards, legal provisions (e.g., Working Hours Act, occupational safety regulations), and internal company regulations (e.g., SOPs, BVs).
Maintain and update product-related PMFs (Process Master Files), taking into account changes and their impact on product transfers.
Qualifications
Knowledge acquired within the framework of at least 3 years of technical (technical) university studies (e.g. mechanical engineering, industrial engineering, etc.) and developed by at least five years of experience in a comparable position.
Minimum of 5 years of experience in a comparable position, with demonstrated expertise in quality and project management.
Advanced knowledge of manufacturing processes, including product and process workflows.
Expert understanding of relevant Quality Management (QM) guidelines and standards.
Proficiency in relevant IT applications, including MS Office, MES, and QM systems.
Extensive experience in customer relationship management within a technical environment.
Strong proficiency in statistical quality management methods.
Exceptional communication skills, both written and verbal.
Proven ability to work effectively in a team-oriented environment.
Outstanding problem-solving abilities and expertise in conflict resolution.
Fluency in English, including the ability to produce and comprehend complex technical reports (e.g., executive summaries).
Excellent moderation and presentation skills, with the ability to engage diverse audiences.
Highly developed analytical and conceptual thinking skills.
Strong competencies in project and process management, with the ability to lead initiatives successfully.
Gerresheimer is an innovative system and solution provider and global partner for the
pharma, biotech and cosmetics industries. The company offers a comprehensive
portfolio of pharmaceutical packaging, drug delivery systems, medical devices and
digital solutions. Gerresheimer ensures the safe delivery and reliable administration of
drugs to the patient. With around 13,400 employees and over 40 production sites in
16 countries in Europe, America and Asia, Gerresheimer has a global presence and
produces locally for regional markets.
Equal rights
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. All applicants are considered without any regard to color, creed, religion, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status or membership, or any other legally protected status. Preference is given to hiring people with disabilities.
We are very pleased about your interest in our company. We are equally pleased that you are interested in one of our positions. Please note that we use SmartRecruiters to recruit our staff. This is a US platform. If you therefore give your consent below to be redirected to this platform, Gerresheimer can no longer guarantee the cookie settings you selected at the start of your session on our website, as you will then be automatically redirected to another website (SmartRecruiters).
We are very pleased about your interest in our company. We are equally pleased that you are interested in one of our positions. Please note that we use SmartRecruiters to recruit our staff. This is a US platform. If you therefore give your consent below to be redirected to this platform, Gerresheimer can no longer guarantee the cookie settings you selected at the start of your session on our website, as you will then be automatically redirected to another website (SmartRecruiters).
