Logo der Gerresheimer AG
Products & Solutions

Gx AdheraLink™

Interactive support for patients. Insights for stakeholders.

Gx AdheraLink™ is an agentic AI assistant designed to deliver advanced support by engaging patients through familiar messaging applications. It offers interactive, trustworthy, and empathetic guidance throughout a patient’s drug therapy journey.

Customizable to individual drugs and therapy regimens, Gx AdheraLink™ aims to improve adherence by leveraging natural and conversational interactions with patients. It links seamlessly with digital accessories such as our Gx InMonit™ autoinjector add-on and smart packaging solutions to capture administration data and augment it with patient-reported feedback.

Benefits of AdheraLink™

Trustworthy 2-way messaging

AI-based agent aids correct drug admin and adherence via friendly reminders, tips, reassurance, information, and nudges all within a familiar app.

Adherence insights

Transfer of drug admin data and patient feedback to pharma and HCPs supports assessment of adherence and therapy progress.

Integration with digital accessories

Integration with digital drug delivery accessories ensures comprehensive patient guidance before, during, and after drug administration.

Reducing patient friction

No app installation, no learning curve, just immediate, natural two-way communication via a familiar messaging app.

Patients simply use their cellphone to scan a QR code or NFC tag and select their preferred messaging app such as WhatsApp or Messenger.

After the initial message, patients are seamlessly onboarded into the Gx AdheraLink™ AI assistant without complicated or time-consuming enrolment forms.

Fits seamlessly into a patient’s life

Gx AdheraLink™ agentic AI two-way messaging is programmed to provide reassurance, encouragement, and accurate information to patients about their therapy. Over time it learns and adjusts tone and language in response to the messages and preferences of the individual patient.

The Gx AdheraLink™ AI assistant is a knowledgeable and trustworthy friend who speaks the patient’s language and is available 24/7.

Engages patients with trustworthy, friendly support

Pre-Administration Support

Post-Administration Support

Gx AdheraLink™ helps the patient to be consistent with their regimen and prepare for their next intake. It can be customized to deliver:

  • Reminders as defined by the patient to best fit with their needs and aligned to a care plan
  • Encouraging messages and tips
  • Answers to questions about drug and therapy
  • Video and image-based information to support a printed IFU

Gx AdheraLink™ can reinforce patient actions, confirm correct usage and support the patient on their therapy journey via:

  • Follow up confirmation of correct administration
  • Asking how the patient feels and their experience
  • Checking whether there are any side-effects
  • Positive reinforcement of actions and progress

Delivers patient insights to pharma and HCPs

Gx AdheraLink™ links to connectivity-enabled drug delivery accessories such as Gx InMonit™. It captures real-time drug information and administration data which can then be enhanced with patient-reported information. This not only delivers a more complete picture of adherence to pharma companies, but could also help HCPs to gain greater insights into therapy progress. Data transmitted could include:

  • Product and drug information for traceability

  • Time and date of injection/opening of pill bottle cap

  • Injection location and outcome (successful/unsuccessful)

  • Patient-submitted symptoms and side effects

  • Adherence to prescribed therapy plan

Global multidisciplinary pharma expertise

We develop smart, connected solutions that seamlessly integrate with your drug delivery systems – enhancing patient engagement, monitoring adherence, and generating real-world insights.

Our multidisciplinary team spans experts in pharma, human-centered design, software development, and medical sciences. They collaborate closely with our partners to co-create digital health solutions that truly respond to identified needs and challenges.

By combining Gerresheimer’s proven drug delivery expertise with digital innovation, we help you to deliver more than medication: we enable a connected care experience that brings value to you, your patients, and healthcare providers.

Contact the Expert

Giacomo Bruno

Digital Health Platform Lead

By submitting this form, your inquiry will be forwarded to the responsible contact person within the Gerresheimer Group (which may be located outside the EU/EEA) for processing. Details regarding data transfer and the recipients can be found in our Privacy Policy.